Dear Lil Kim!

Many thanks for the generous tip I recieved in Munich when we managed to " Save the day "
Here at Lufthansa so that you managed to make it to Gothenburg, Sweden. It was such a nice surprise to get such a token of appreciation.
I used your donation to purchase a coffee machine for the Lufthansa Flight Managers here in Munich which is greatly appreciated by the whole team who are responsible for ensuring smooth operations 24/7 which even means bending the rules if it we can to ensure the highest possible customer service.

Please do not hesitate to contact me if you need any assistance in the future and again heartfelt thanks from the Lufthansa Station Staff in Munich.

Very best regards from
Tracey Pendl
Flight Manager

Deutsche Lufthansa AG
Verkehrsleitung,MUC SV
Postfach 23 16 25
D-85325 Muenchen-Flughafen
Tel.: +49 (0)89 975 72264
Mobil: +49 (0)151 5890 4718
Fax: +49 (0)89 975 72259
E-Mail: tracey-louise.pendl@dlh.de

www.lufthansa.com
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Sitz der Gesellschaft / Corporate Headquarters:
Deutsche Lufthansa Aktiengesellschaft, Köln
Registereintragung / Registration:
Amtsgericht Köln HR B 2168

Vorsitzender des Aufsichtsrats /
Chairman of the Supervisory Board:
Dipl.-Ing. Dr.-Ing. E.h. Jürgen Weber

Vorstand / Executive Board:
Wolfgang Mayrhuber (Vorsitzender / Chairman)
Stephan Gemkow
Stefan Lauer